But if you found a Japanese webapp operating at Google levels or literally any gov't in America as efficient as Ogaki City Hall, surprising.
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There are deeply entrenched reasons why (for example) the DMV is a nightmare. Why are JP websites a nightmare?
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Deeply entrenched reasons. Most apps are built by systems integrators. Huge skills gap in dev population. Devaluation of devs generally.
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I'd...understating for believability. In both directions.
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Oh, and then add IMEs that print roman characters in either single or double-width and that some forms will fail if you guess the wrong one
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