Retweeting as endorsement, with the obligatory disclaimer that both are pretty big domains. You can find surprisingly good UX in both. https://twitter.com/jclmns/status/925838298504822784 …
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Office hours. Unclear instructions. Telling the user to do things a computer would do better, like formatting input to match a regexp.
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Non-sensical browser restrictions, invariably to an old version of IE. Proprietary authentication schemes. No design, functional or visual.
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Take all of the problems you've seen in the set of all American web applications. Take the union of them. Cross-apply to all Japanese apps.
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You might think "My he's exaggerating for effect" and believe me that's what Japanese people tell me when I tell them about IRL US UX, too.
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I am literally shaking right now with mild PTSD from remembering Japanese sites I've used.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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What is the reason behind this? Is there no culture of good web design in Japan? Feels like a massive opportunity going begging.
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I visited Japan recently and the handful of Japanese-based sites I used during my stay all had that same problem. It’s hard to grasp.
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