Companies go out of business, sure. You have to manage credit risk, sure. You brag about cutting off a 100 year client to a reporter? No.
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Even as a CEO on an earnings call just out of noblesse oblige you would think the way to play it is:
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“We’ve enjoyed a long and productive relationship with Sears for decades, and while they’re not presently our largest account, we wish
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them the best of luck and skill in navigating the present difficulties, and will welcome their business in the future as we have in past.”
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Don't people in Japan know that "present difficulties" might mean "raging trash fire?" Different shared vocabulary here in the US.
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True. Different wording but as long as ppl know how to decode is there is little difference. Still, Japanese way seems nicer.
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Wow. Pull quotes insane. Hard to believe saving $ on fixing crappy stores wins you $$$ in long run. How about competing on svc / expertise?
Thanks. Twitter will use this to make your timeline better. UndoUndo
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