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patio11's profile
Patrick McKenzie
Patrick McKenzie
Patrick McKenzie
@patio11

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Patrick McKenzie

@patio11

I work for the Internet, at @stripe, mostly on accelerating startups. Opinions here are my own.

東京都 Tokyo
kalzumeus.com
Joined February 2009

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    1. Patrick McKenzie‏ @patio11 10 Oct 2017
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      “Values are facts not descriptions.” (@matt_levine) is a succinct and fairly powerful observation about cultures:https://www.bloomberg.com/view/articles/2017-10-10/uber-s-tender-and-ge-s-activist …

      1 reply 6 retweets 27 likes
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    2. Patrick McKenzie‏ @patio11 10 Oct 2017
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      The context is about corporate cultures and documents with the word Values literally written on them, but thought generalized more broadly.

      2 replies 0 retweets 3 likes
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      Patrick McKenzie‏ @patio11 10 Oct 2017
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      The Constitution doesn’t define America; it’s written evidence as to what a group of Americans thought was Really Important to capture.

      8:53 AM - 10 Oct 2017
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      • palenbae 🏠 David Ernst Saku Panditharatne Billiard Lentil John-Mark Gurney 🗑️🔥 Eli Courtwright
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        2. Patrick McKenzie‏ @patio11 10 Oct 2017
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          (With some legal effects, granted, but it’s status as a contract is slightly more than a Values doc is but lots less than a contract is.)

          1 reply 0 retweets 1 like
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        3. Patrick McKenzie‏ @patio11 10 Oct 2017
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          I think most companies are unaware of their deepest and truest values because nobody bothers stating things that are boring or obvious.

          3 replies 2 retweets 11 likes
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        4. Patrick McKenzie‏ @patio11 10 Oct 2017
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          That’s true of most discourses on values; if you were to ask e.g. Catholics “Thumbnail sketch out your values” then there is a known list.

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        5. Patrick McKenzie‏ @patio11 10 Oct 2017
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          I will bet you that your interlocutor doesn’t mention “Preservation of the human race is a biggie for us” even though it is and must be.

          1 reply 1 retweet 5 likes
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        6. Patrick McKenzie‏ @patio11 10 Oct 2017
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          For similar reasons companies don’t spend that much time on “Make money, seriously” or “Reproduce the internal logic of capitalism.”

          1 reply 1 retweet 6 likes
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        7. Patrick McKenzie‏ @patio11 10 Oct 2017
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          With specific reference to the second I think you could probably find more Values documents explicitly repudiating than supporting it.

          1 reply 0 retweets 2 likes
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        8. Patrick McKenzie‏ @patio11 10 Oct 2017
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          (This is another map-is-not-the-territory issue; maps have to look aesthetically pleasing/useful, geography knows no such restrictions.)

          1 reply 2 retweets 17 likes
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        9. Patrick McKenzie‏ @patio11 10 Oct 2017
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          (For that reason, the most useful part of Values documents is either where they talk tradeoffs or explicitly contradict widely held values.)

          1 reply 4 retweets 12 likes
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        10. Patrick McKenzie‏ @patio11 10 Oct 2017
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          That’s why “Move fast and break things” was once such useful signal, because “Things are generally better unbroken” is content-free default.

          1 reply 5 retweets 14 likes
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        11. Patrick McKenzie‏ @patio11 10 Oct 2017
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          Now, in startupdom at least, “prioritize execution speed” is boring enough to round to whitespace unless you’re very specific re: tradeoffs.

          1 reply 1 retweet 6 likes
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        12. Patrick McKenzie‏ @patio11 10 Oct 2017
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          A decent technique for identifying non-vacuous values, and for sales generally, is to allow people to genuinely disqualify themselves.

          2 replies 1 retweet 8 likes
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        13. Patrick McKenzie‏ @patio11 10 Oct 2017
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          "We don't work with assholes" is the "We don't use outdated technology" of values; it doesn't actually expect anyone to self-disqualify.

          1 reply 5 retweets 14 likes
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        14. Patrick McKenzie‏ @patio11 10 Oct 2017
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          There exist many non-vacuous statements one could make, though, where people of good will could reasonably select to either side of line.

          1 reply 0 retweets 4 likes
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        15. Patrick McKenzie‏ @patio11 10 Oct 2017
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          Here's a good one: "We are enthusiastically compliant with legitimate authority" is something that is legitimately controversial in startups

          1 reply 2 retweets 21 likes
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        16. Patrick McKenzie‏ @patio11 10 Oct 2017
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          You could find folks in the industry who'd say "Absolutely that describes my company" and other folks who'd say "Compliant? Is that ironic?"

          1 reply 0 retweets 4 likes
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        17. Patrick McKenzie‏ @patio11 10 Oct 2017
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          Sidenote: some of the issues tech, broadly construed, has with the wider world are caused by values that neither side acknowledges having.

          3 replies 1 retweet 10 likes
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        18. Patrick McKenzie‏ @patio11 10 Oct 2017
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          Here's a thing reasonable people can disagree on, and it underlies A LOT of discontent: "Technology is [more/less] important than politics."

          0 replies 3 retweets 13 likes
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        19. End of conversation

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