Also, since security is a process rather than a single binary event, there were numerous opportunities to improve even if compromised.
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Banks expect to get robbed! They don't expect to get robbed of Literally All Of The Money because it was kept in a single unlocked room.
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Equifax had terabytes of data exfiltrated off of their network. "And did we notice it?" "Nope." "And whose job was it to notice?" "..."
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You would hope that a company with critical information would have wargamed out breach scenarios years ago and put in layers of defense.
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"OK, if they pop a server, what do we do?" "An alarm is raised; we push the Madagascar button." "The what?" "Shut. Down. Everything."
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I will bet at 100 to 1 odds that Equifax has no Madagascar button, the utility of which is obvious years before any particular breach.
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I would also bet that Equifax did not think of the question "Who has the authority to push the Big Red Button?", which serious orgs do.
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Here's another win for Japanese mgmt (we do get *some* things right): https://en.wikipedia.org/wiki/Andon_(manufacturing) … Literally anyone can push the Big Red Button.
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Replying to @patio11
In a Swedish Toyota factory each andon button has a unique chime. We got to hear the Bach on the visit, but did not hear the heavy metal
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You got the sense that the andon -button chime was neither an embarassment nor a sense of pride. Just a tool to get good quality.
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"The first rule about Big Red Buttons is that you're never wrong to press the BRB, but it is possible to be wrong about not BRBing."
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2nd surprise. Lot of BRB-presses were due to exceptional tasks that had not yet been taught to the team member. Lots of on-the-job training
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