This is a common sentiment, but: High rates do not imply higher level of support. You'll have acceptance criteria in your contracts.https://twitter.com/franklyrosalind/status/877496605120897025 …
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Replying to @patio11
People apparently imagine a world in which a client can come up to me and say "Hey I paid you $30k back in the day. Our DB is down."
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Replying to @patio11
This is not how consulting works. After the acceptance period is over the contract says "Great, you own it now." Maintenance is owner's job.
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Replying to @patio11
No company says "Oh BTW that system you built for us 4 years ago lead to really blowout quarter; where do we send the six figure check to?"
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Replying to @patio11
There exist exceptions to this. Some companies want support. That's a *thing they can buy* and it costs almost as much money as development.
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Replying to @patio11
If a customer cannot immediately OK four or five figures for a retainer agreement, on a use-it-or-lose-it basis, they're not being serious.
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Replying to @patio11
Don't work for non-serious people. Engineering is professional work, like lawyering or dentistry. None come with embedded free call options.
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Replying to @patio11
The same goes for employment, by the way. After handshake is done, the farewell dinner is over, and last paycheck is cashed, you're even.
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Replying to @patio11
An ex-employer who calls you up and says "So hey... that thing you did... we don't know how it works" is doing a perfectly reasonable thing.
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Replying to @patio11
They are asking you to quote them five figures per week is what they are doing.
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What's in their documents is theirs; what's in your head is yours. Capitalism: good for the goose, good for the gander. Make a deal or not.
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Replying to @patio11
Do you owe them a deal? Heck no. "I have another job.", "You won't meet my new requirements.", and "Thanks. No." are all fine replies.
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