An idiosyncrasy of Japanese professional manners: you're supposed to deface pre-addressed envelopes given to you to make them more polite.
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You strike out the To: (〜行) part and replace with something roughly equivalent to "For The Consideration Of: Some Dept." ( ~御中 )
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Except if there is an identifiable person on the envelope, in which case you upgrade them from whatever title they had to -sama.
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