This is your periodic reminder: disable SMS as a 2FA mechanism; it essentially gives your cell carrier's worst CS rep all your passwords.
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All the bad guy has to do is get the CS rep to push it. Not "the" CS rep, even. "Any" CS rep. They can call right back and try again.
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I've set "account passwords" up with various companies that the CSRs are supposed to check. They rarely do.
End of conversation
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