Wish I had thought to screengrab it but I did an Amex personal loan application and it looks like something out of a Valley product team.
-
-
Replying to @patio11
Particularly nice bit: "Do you want to pay credit card directly or deposit money to your bank account?" select second "The BoA one on file?"
1 reply 0 retweets 2 likes -
Replying to @patio11
I feel like startups do not appreciate the extent to which good product sense and responsive web design are not a defensible moat.
2 replies 2 retweets 23 likes -
Replying to @patio11
I mean, presumably you're not in lending and competing against Amex, but you're in X and competing against Y. Y does lots of impressive work
1 reply 0 retweets 3 likes -
Replying to @patio11
"We're going to win because we have superior geeks" Capitalism happy for you; will source geeks like it sources lawyers and M&A specialists.
5 replies 0 retweets 10 likes -
Replying to @patio11
Anticipating a trend where Finance starts acqui-hiring design/tech teams like consultancy companies already did? Sounds reasonable.
1 reply 0 retweets 0 likes -
Replying to @argen
I think this has already happened, just looking at Capital One, American Express, and Chase products in the last year.
5 replies 0 retweets 1 like -
Is this driven by demographics and people being used to modern web experiences more than faxing in forms?
1 reply 0 retweets 0 likes
I think there was a real sense of "We *MUST HAVE* first-class mobile experiences *YESTERDAY* or we'll miss the boat on a key demographic."
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.