Wish I had thought to screengrab it but I did an Amex personal loan application and it looks like something out of a Valley product team.
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I could certainly see their competitors (BoA and some of the brokerage houses, for example) doing similar to stay competitive.
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Is this driven by demographics and people being used to modern web experiences more than faxing in forms?
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I think there was a real sense of "We *MUST HAVE* first-class mobile experiences *YESTERDAY* or we'll miss the boat on a key demographic."
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I've been impressed with Wells Fargo lately, too. They finally figured out the whole "use your phone instead of a card at the ATM" thing.
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Though the 2fa landscape in finance is pretty sad still.
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Great stuff, hope it starts becoming more common here in the UK as well. Some banking still sucks.
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I’ve been thrilled to use
@monzo the last couple of weeks here, solid product too. Just need to take the leap forward to be a “real” bank.Thanks. Twitter will use this to make your timeline better. UndoUndo
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