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Turns out the service I was looking at does that. The CSR was just misinformed.
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Correction; 3 CSR s in a row had it wrong
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Easiest out of the box way to do this would be to use trigger links that write custom fields in a timed onboarding sequence
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But I also reinforce in-email segmentation with on-site survey widgets and passive profiling using custom fields in
@getdrip as a data store - 3 more replies
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