Somebody in one fiefdom *signed a purchase order* because they were annoyed at their score on another fiefdom's survey.
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(I mean there's some cognizable benefit to telling people you care about X to raise their opinion of your X but "Strive for 5" a giveaway.)
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Ah, the final step in modern negotiations: “I can haz 5 stars?”
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Love being told "they look at everything below 5 the same, so if you're gonna rate us, keep that in mind."
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Won’t a note like that make you look extra hard if they missed cleaning anything, something that you might not have even thought of?
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I hate it, when customer reps try to program me with „5 is excellent“ talk at the end of the interaction. And I tell them.
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