"Policy is $WE_CHARGE_YOU_A_FEE." "I understand. Can you waive that for a good customer?" "Yes." <- Engineer and biz guy me argue over this.
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Dev: "But a policy has moral weight to it!" Biz: "Then it's my policy to ask, whenever policy is quoted, whether it is more a guideline."
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Dev: "This is terribly unjust to people who don't know to do that." Biz: "I agree; that counsels telling people how to do it."
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