I spent a few years ghostwriting letters to banks as a hobby. You wouldn't believe how many stories there are like:http://soraven.com/2017/04/05/how-bank-of-america-gave-away-my-money/ …
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(You'd be amazed how many SVPs of US banks will write Kansas grandmas very nice letters if the Kansas grandmas can quote Regulation E.)
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There's an art to those letters. The tone is basically "Dear colleague, I require you to X. We both know you will, expeditiously. Thanks."
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just out of curiosity, how do you find who to send the letter to within the bank? Also, I’m guessing snail mail?
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Snail mail. One weird trick for this is asking; another is going as high on the org chart as you can and trusting they forward.
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the sheer quantity of information like this that you have in your head continues to amaze
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I know a few things about a few things. (Thanks, Internet.)
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