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patio11's profile
Patrick McKenzie
Patrick McKenzie
Patrick McKenzie
@patio11

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Patrick McKenzie

@patio11

I work for the Internet, at @stripe, mostly on accelerating startups. Opinions here are my own.

東京都 Tokyo
kalzumeus.com
Joined February 2009

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    1. Patrick McKenzie‏ @patio11 15 Mar 2017
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      I don't know whether it's competition with startups, a tech replacement cycle, or BigCo acquiring design agencies, but wow bank sites good.

      2 replies 0 retweets 7 likes
      Patrick McKenzie‏ @patio11 15 Mar 2017
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      Take a look at Amex, Chase credit cards, or Capital One recently; they feel like Google/Facebook quality product experiences.

      6:55 AM - 15 Mar 2017
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      • 14 Likes
      • Kuiper Tejasvi Mohanram Maciek Sakrejda evan j stephen golf NPC 🏌️‍♀️⛳ Gabe Greenberg Michael Fellows📲 Gaurav Sharma
      11 replies 1 retweet 14 likes
        1. Thomas #raisethebar Fuchs‏Verified account @thomasfuchs 15 Mar 2017
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          Replying to @patio11

          if only health insurance websites would also step their design game up

          0 replies 0 retweets 1 like
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        1. Ian Lamont 藍毅恩‏ @ilamont 15 Mar 2017
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          Replying to @patio11

          mobile apps are getting better, too. However, regional bank sites/apps are still lagging.

          0 replies 0 retweets 0 likes
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        1. Wes Baker‏ @wesbaker 15 Mar 2017
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          Replying to @patio11

          there are still some major duds out there. I’m looking at you @SYFNews.

          0 replies 0 retweets 0 likes
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        1. golf NPC  🏌️‍♀️ ⛳‏ @gromzly 15 Mar 2017
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          Replying to @patio11

          meanwhile, local credit union's password reset & locked account unlock process fails while promising me it succeeded.

          0 replies 0 retweets 0 likes
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        1. Tim Schilling‏ @CodenameTim 15 Mar 2017
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          Replying to @patio11

          All for naught unless they support 2-factor authentication.

          0 replies 0 retweets 0 likes
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        1. Eric Railine‏ @erailine 15 Mar 2017
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          Replying to @patio11

          Is that really a compliment? Facebook product/UI quality is abysmal IMO, tho Google is much better (mostly search & Gmail)

          0 replies 0 retweets 0 likes
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        1. Nate Berkopec‏ @nateberkopec 15 Mar 2017
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          Replying to @patio11

          Yeah, the new Chase site is really nice.

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        1. Peter Lyons‏ @focusaurus 15 Mar 2017
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          Replying to @patio11

          Hopefully it spreads to chase bank account site, which is still pretty terrible.

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        1. Robert Atkins‏ @ratkins 15 Mar 2017
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          Replying to @patio11

          .@patio11 HSBC (UK) still notably laughable, even after a recent “redesign”. And the app is worse.

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        1. Blake Ellison‏ @blakerson 17 Mar 2017
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          Replying to @patio11

          Finance biz tends to have most disciplined/advanced use of web analytics, in my experience.

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