I get an unreasonable amount of utility out of two summers of having been a CS support drone. A++ would take orders for pens again.
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For example, I'm pretty good at blackboxing when I need an escalation to achieve my objection and then achieving escalation.
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There's a difference between "We can't do that", "I can't do that", "I'm not aware we can do that", and "We can't do that [lie]."
End of conversation
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