(Quite possibly my single favorite bit of Japanese managerial culture: if engineer second class blows up a server VPEng and CEO apologize.)
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The language is roughly "Our mismanagement of engineering practices created conditions where mistake was possible" and, ahem, DAMN STRAIGHT.
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blame is hard to ascribe in large orgs. Most things are systemic failures. Apology ≠ blamed.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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