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patio11's profile
Patrick McKenzie
Patrick McKenzie
Patrick McKenzie
@patio11

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Patrick McKenzie

@patio11

I work for the Internet, at @stripe, mostly on accelerating startups. Opinions here are my own.

東京都 Tokyo
kalzumeus.com
Joined February 2009

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    1. Patrick McKenzie‏ @patio11 19 Jan 2017
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      UX exercise: A Japanese toilet control designed by someone who clearly did not contemplate "What if the user is illiterate in Japanese?"pic.twitter.com/V01iwoY234

      24 replies 29 retweets 59 likes
      Patrick McKenzie‏ @patio11 19 Jan 2017
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      P.S. Now that I have some mental buy-in... when's the last time you asked "What happens if the user can't read English?"

      12:06 AM - 19 Jan 2017
      • 17 Retweets
      • 51 Likes
      • Jim Gray Diego Henrique Kannan Chandra Gilad Naor Eran Galperin Jeffrey Richman 😷 Yves Hanoulle 🇪🇺 your friend kasra 🇳🇿🥝 Shackleford Hurtmore
      6 replies 17 retweets 51 likes
        1. New conversation
        2. Patrick McKenzie‏ @patio11 19 Jan 2017
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          Replying to @patio11

          The toilet controls industry has proposed a unified set of iconography to start solving this in the future:http://www.theverge.com/2017/1/17/14306464/japanese-toilet-control-icons-meaning-standard …

          3 replies 16 retweets 24 likes
        3. Mark Dalgarno‏ @markdalgarno 19 Jan 2017
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          Replying to @patio11

          Bog standard. (https://en.wikipedia.org/wiki/Glossary_of_British_terms_not_widely_used_in_the_United_States#B …)

          0 replies 0 retweets 0 likes
        4. End of conversation
        1. Colin Percival‏ @cperciva 19 Jan 2017
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          Replying to @patio11

          .@patio11 I just assume that anyone wanting to use Tarsnap knows simple English words like "chmod", "grep", "getfacl", "cp", and "rmdir".

          0 replies 5 retweets 32 likes
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        1. Noah Gibbs‏ @codefolio 19 Jan 2017
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          Replying to @patio11

          I was amazed when I realized that that's why Minecraft is worth $2bn. How many complex games can you play without reading?

          0 replies 2 retweets 1 like
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        1. dkp‏ @tweetdkp 19 Jan 2017
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          Replying to @patio11

          I prefer to ask "what happens if the user is blind?", and have been given cause far too often.

          0 replies 0 retweets 0 likes
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        1. (((trotzKey)))‏ @trotzKey 19 Jan 2017
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          Replying to @patio11

          In Chrome's case it'd be nice if the messages WERE at least in English, not in breezy slang like "Nope." Nope? Qu'est-ce que c'est?

          0 replies 0 retweets 0 likes
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        1. Robert Atkins‏ @ratkins 19 Jan 2017
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          Replying to @patio11

          Toilets with more than one button don’t exist outside Japan, so it’s not an issue.

          0 replies 0 retweets 0 likes
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