I know it's hard to appreciate this in the moment but hearing about vulnerabilities in your inbox and not on pastebin or Twitter is a gift.
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You should design your processes so that these professionals, who took time out of their day to help you out, have a positive experience.
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Their asks are generally simple: regular communication, clear expectation setting, and follow-through. Everything else is details.
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@thegrugq quality report being the operative word. Bug triage can be awful.Thanks. Twitter will use this to make your timeline better. UndoUndo
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