You should not work for freelancer sites, and instead solicit high-paying clients, who will be far less likely to: https://medium.com/@AdShadlabs/why-you-should-never-use-upwork-ever-5c62848bdf46#.dny7d7j3j …
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Replying to @patio11
Note that if you work in a market for lemons your CS escalation paths will be done by people who are used to being referees for lemons.
1 reply 3 retweets 15 likes -
Replying to @patio11
I don't want to say "Upwork made the right call here", but I will say "I would have bet on that outcome; it's dictated by their incentives."
1 reply 1 retweet 8 likes -
Replying to @patio11
Meanwhile, back in consultanting, acrimonious breakups happen with clients. When they happen, an expensive professional reps YOUR interests.
1 reply 1 retweet 6 likes -
Replying to @patio11
There's a lot of consulting antibodies that would have de-escalated this prior to the crisis point. Here's one: contracts precede delivery.
1 reply 1 retweet 13 likes -
Replying to @patio11
If you had invited consulting me to any system prior to contracts being signed I would have acknowledged but not accepted until signing.
2 replies 1 retweet 13 likes -
Replying to @patio11
Hell no I'm not touching anything in production without an MSA. That's the magic paper that obligates Warren Buffet to pay for any damages.
3 replies 3 retweets 20 likes
(MSA = master services agreement = a consulting contract. Signing one makes it obvious to my E&O insurance company that This Is Work Yo.)
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Replying to @patio11
are you ever worried that you'll tweet Japanese only English acronyms like "CM" and "SNS"?
0 replies 0 retweets 0 likesThanks. Twitter will use this to make your timeline better. UndoUndo
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