If you have monitoring infra, have the alerts include a URL for documentation or dashboards w/ investigation/resolution techniques.
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An example of the AR dashboard for one of the most common issues which could result in us getting woken up:pic.twitter.com/KjJjILw88W
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what is the tool you use to document procedures? (ie what software does your screengrab come from?)
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If I set up a script with a cron job, I like to include the script name & host name in the alert email.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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