Two years from now, when your most junior employee gets the less-than-proverbial 3 AM phone call, you don't want them having to guess.
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An example of the AR dashboard for one of the most common issues which could result in us getting woken up:pic.twitter.com/KjJjILw88W
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and if you don’t have a monitoring infra, have a monitoring infra
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@rnewson preferably with live dataThanks. Twitter will use this to make your timeline better. UndoUndo
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For each of our alerts at work, there's a field link to a wiki page about the issue + the relevant
@grafana dashboard for itThanks. Twitter will use this to make your timeline better. UndoUndo
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http://Librato.com calls it playbook, and attaches its link to every pager / configured alert <3.
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Also, graph(s) showing trending and give a description of the likely customer impact. Make sure the formatting is mobile readable.
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This is standard practice where I work.
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@bitfield if urls are too long, uses short code instead.Thanks. Twitter will use this to make your timeline better. UndoUndo
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