Their Tokyo branch is painfully quaint ("Come visit Gifu! Home to Japan's history and culture!" signs abound). I've been to it exactly twice
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Replying to @patio11
So I was surprised when I walked in today and a teller said "Excuse me, Mr. McKenzie? Great, we've been expecting you."
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Replying to @patio11
Apparently the manager of my branch called ahead to tell them that I'd be visiting and to fax (because Japan) supplemental notes.
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Replying to @patio11
The gist of the call: "I expect Mr. McKenzie to come into the bank next week and attempt to move money. You will be suspicious. Don't be."
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Replying to @patio11
"Mr. McKenzie makes a habit of keeping most of his financial affairs abroad. This is natural given his background and business dealings."
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Replying to @patio11
"He has recently moved money into the bank. On previous experience, this usually means he will shortly pay someone in Japan."
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Replying to @patio11
"We have completed full KYC of the money transfer, and Mr. McKenzie enjoys the total confidence of the bank, so please be courteous."
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Replying to @patio11
"I note for your benefit that Mr. McKenzie is fluent in Japanese and sophisticated. Do our branch the favor of treating him as such."
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Replying to @patio11
The Big Tokyo Bank (TM) next to my house keeps asking why they don't have all my business yet, but what can I say: you can't beat that.
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Replying to @patio11
Did you read the note? Or did you deduce its contents from your interaction at the Tokyo branch?
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They told me the gist; I filled in the lines from delta in normal procedure/etc and previous dealings with this manager.
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