If you can get past the sneering contempt, I think there is a non-zero reflection of reality in this explanation: http://review.chicagobooth.edu/economics/2016/article/video-killed-radio-star …
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I bent my (substantial) reserves of untapped brainsweat to making that guild successful in the metagame. Spreadsheets. Meetings. Strategy.
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"Spreadsheets?" Of course. We had a compensation plan for ensuring adequate staffing levels during peak times for our business.
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