"You can change the customer, change the product, or change the expectation -- 3rd is by-far easiest." @amyhoyhttps://overcast.fm/+EA7RGkT-M
(In response to "How do we stop customer complaints about surprise re: lack of a feature?")
7:46 AM - 15 Aug 2016
from California, USA
0 replies
2 retweets
1 like
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