In the early days of SaaS, we had a cookie-cutter SaaS product but kept our self-hosted customizable $$$$ version for big customers
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"we" being a company-that-shall-remain-nameless that's still around but now completely SaaS. This was almost 20 years ago.
End of conversation
New conversation -
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seen small biz fail 2 many badly handled customizations no energy for prod dev, old product gets old no new orders so death spiral
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