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patio11's profile
Patrick McKenzie
Patrick McKenzie
Patrick McKenzie
@patio11

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Patrick McKenzie

@patio11

I work for the Internet, at @stripe, mostly on accelerating startups. Opinions here are my own.

東京都 Tokyo
kalzumeus.com
Joined February 2009

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    1. Patrick McKenzie‏ @patio11 23 Jun 2016
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      Replying to @patio11

      Somebody mentioned that live-coding at the NYSE was a bit of a stunt. I have hipster cred here: they were doing that before it was cool.

      1 reply 1 retweet 27 likes
    2. Patrick McKenzie‏ @patio11 23 Jun 2016
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      Replying to @patio11

      The first time I saw Twilio demo, which is the best demo since the Mother of All Demos, was in early 2010. It uses live coding, tactically.

      2 replies 0 retweets 19 likes
    3. Patrick McKenzie‏ @patio11 23 Jun 2016
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      Replying to @patio11

      My first support request, which I had forgotten about, was "Why do calls to Japan drop out midway through the conversation."

      1 reply 0 retweets 6 likes
    4. Patrick McKenzie‏ @patio11 23 Jun 2016
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      Replying to @patio11

      They traced it through API stack, couldn't find anything, opened a case with the carrier, didn't find a problem, and offered code help.

      1 reply 0 retweets 10 likes
    5. Patrick McKenzie‏ @patio11 23 Jun 2016
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      Replying to @patio11

      It turned out I had copied sample code which limited phone calls to 45 seconds then cut them. The person who told me that was co-founder.

      2 replies 1 retweet 21 likes
    6. Patrick McKenzie‏ @patio11 23 Jun 2016
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      Replying to @patio11

      I once found a Severity: Cataclysmic security issue in Twilio, while we were chasing down "Why have I gotten no voicemail in a month?"

      1 reply 0 retweets 8 likes
    7. Patrick McKenzie‏ @patio11 23 Jun 2016
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      Replying to @patio11

      At no other company does a month-long service interruption and a security issue make you trust the company more as a result of it.

      1 reply 0 retweets 13 likes
    8. Patrick McKenzie‏ @patio11 23 Jun 2016
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      Replying to @patio11

      Not two minutes after I told them "Escalate to security; this is bad" I had emails from the CEO and CTO saying that they were On It.

      1 reply 0 retweets 14 likes
    9. Patrick McKenzie‏ @patio11 23 Jun 2016
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      Replying to @patio11

      I got a jacket as a thank-you for that. (And also an account credit, which I offered to give back for another jacket.) I wore holes in it.

      1 reply 0 retweets 17 likes
    10. Patrick McKenzie‏ @patio11 23 Jun 2016
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      Replying to @patio11

      People ask me why I wore their jackets for so many years. It was a lot like a cherished sports team uniform for me, except semi-earned.

      1 reply 2 retweets 13 likes
      Patrick McKenzie‏ @patio11 23 Jun 2016
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      You wear your team's colors to feel like a small part of something bigger than yourself. Twilio was, very obviously, going to be huge.

      10:06 AM - 23 Jun 2016
      • 1 Retweet
      • 21 Likes
      • Kenny Hoxworth Sam Agnew Kevin Whinnery Rob Spectre Armando Biondi Nick Baum 🇸🇪 Avy Faingezicht Roy Andrew Ng Don Quizote
      1 reply 1 retweet 21 likes
        1. New conversation
        2. Patrick McKenzie‏ @patio11 23 Jun 2016
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          Replying to @patio11

          (Somebody asked me "Name a startup that will actually change the world" 2300 days ago -- didn't have any doubts. https://news.ycombinator.com/item?id=1173126  )

          1 reply 5 retweets 19 likes
        3. Patrick McKenzie‏ @patio11 23 Jun 2016
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          Replying to @patio11

          I built a wee little business on top of Twilio. It fed my family for most of the last few years and has helped hundreds of thousands.

          3 replies 0 retweets 27 likes
        4. 11 more replies

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