If a company is generally abusive with respect to their customers or employees, it will generally be abusive to vendors, too. Oh stories.
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How did you end up giving them 8 months of service for free?
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They opened a dispute with the CC company about them; we called to enquire and then this convo (basically) happened.
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You know, with thousands of customers I've never had anything remotely like this happen with
@Tarsnap. -
Maybe nobody wants to try to explain to their credit card company why they want to issue a chargeback for a number of picodollars?
End of conversation
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and you're firing this client, right?
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Presumably disabling their account isn't a big enough incentive to get them to pay?
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It sounds to me like you have something they want. Some would call that leverage.
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