Every so often I get a glimpse of the pre-software economy and just shudder. Today, purchasing mutual funds.
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"Wait, humor me a second: what does one have to do to purchase a mutual fund over the counter. If, I don't know, computers are hard for us."
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"Oh you fill in a form, get read part of the prospectus, and then hand over the money. Want to see the form?" "How long?" "15 fields."
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