"They're always polite, they always upsell, they never ... vacation, they never show up late, there's never a slip-and-fall [or an EP suit]"
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Was I 100% replacable by a 2k LOC Twilio application? No. I was 80% replaceable... like everyone else on the floor.
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@patio11 Reminds me of this excellent essay I read today: http://www.ribbonfarm.com/2013/07/10/you-are-not-an-artisan/ …
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