Software people: "I'll never understand sales." Nordstrom trainer to 19 year old: "Repeat after me: 'What brings you to the shop today?'"
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"What if they get offended that I'm trying to sell?" "They didn't come to Nordstroms because they're offended by idea of leaving w/ a coat."
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@patio11 interested how you learn this story. Did you just overheard it? - 2 more replies
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@patio11 this thread is gold. Also, makes me so glad I don’t run a hat shop!Thanks. Twitter will use this to make your timeline better. UndoUndo
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