"What if they say they can't afford it?" "Empathize with them and suggest another option if it seems appropriate."
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"What if they get offended that I'm trying to sell?" "They didn't come to Nordstroms because they're offended by idea of leaving w/ a coat."
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@patio11 Three weeks in a telemarketing job should really come standard.Thanks. Twitter will use this to make your timeline better. UndoUndo
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