Used a government application which cost $X00k to develop. It's a 2 week Rails CRUD app. Backend: spits out PDF; you print & mail it in.
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"What? You mean not having people print out documents and send them by mail is more convenient? I know I know but that's just a side effect"
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@patio11 "is there a way we could increase our processing time, cost, and paper footprint?"
End of conversation
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