I like this as an example of a SaaS feature which comes out of understanding a particular use case in detail.https://twitter.com/zeldman/status/697783006145150976 …
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@patio11 Did that ever cause strife with a client who didn't get that in advance? Or do you just make it clear in interactions? -
@Raelshark I was always up front with it and reminded people during my final deliverable email and ~2X afterwards. Simple professionalism. - 1 more reply
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