(We built this for Stockfighter and both the UX wow factor and business utility are off-the-freaking-charts.)
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@patio11 do you completely shadow the user's session - ie 'log in as them', see their screen, or something else? - 1 more reply
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@patio11 basically intercom? -
@johnsheehan I think Intercom or Olark get you like 80% of the way there on the hard parts, then you just have to be crafty about events. - 1 more reply
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@patio11 There's also a business in "your customers know that you have no way to tell what they're doing in your product". ;-)Thanks. Twitter will use this to make your timeline better. UndoUndo
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@patio11 Problem with that is the reliance on a third party. Slack in this case. They change API access, you go out of business.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@patio11 "Slack-to-their-browser" ?Thanks. Twitter will use this to make your timeline better. UndoUndo
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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@patio11 good one. Here's another one I'm building "open a channel between your slack and your best customer's". http://www.smooz.ioThanks. Twitter will use this to make your timeline better. UndoUndo
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