Operationally intensive tech companies are both a) still tech companies and b) still operationally intensive.
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"We'll be able to cut CS load by 90% with good UX and software fixes." I have bad news re: what 10% of CS team for X0k trans/day looks like.
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(n.b. I'm not-so-secretly terrified of the post-launch ops burden at Starfighter, which has engineering talent oozing out of our ears.)
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@patio11 Startup type people think that there are no smart or good developers working at BigCo. Lots of very smart devs working at the bankThanks. Twitter will use this to make your timeline better. UndoUndo
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