Operationally intensive tech companies are both a) still tech companies and b) still operationally intensive.
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Tech folks often assume that expensive ops problems trivially solvable with a CRUD app, failing to recognize that BigCo has CRUD apps, too.
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"Hah we can totally CRUD app our way to FedEx quality ops." I have bad news for you about number of very smart ops people working at FedEx.
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