CS anecdote: My wife refuses to fly my favorite airline because a flight attendant on it was rude to 3rd party. LTV impact, $500k+.
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@patio11 Same here, to lesser extent: I was accidentally (?) shadowbanned from Lyft for a while. My Uber LTV to-date: $4k and countingThanks. Twitter will use this to make your timeline better. UndoUndo
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@patio11 interesting question is: what can they do at this point to get back in her good graces?Thanks. Twitter will use this to make your timeline better. UndoUndo
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