Use SOPs for repeatable tasks, not for reducing decisionmaking of team. You want capable people who can think for important stuff. #dcbkk
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@patio11 Great piece by@aewickham on this (and I think you're both attending#dcbkk ?) http://www.theworldlyblend.com/systems-run-business/ …Thanks. Twitter will use this to make your timeline better. UndoUndo
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@patio11 Processes are there so you do the right thing even when you’re not in the right mindset to do so, IMO. (Stressed, overconfident.)Thanks. Twitter will use this to make your timeline better. UndoUndo
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