Just met a Japanese logistics company (think e.g. washio) with fairly complicated software and *no* retail front-end despite B2C.
(Transactional economics are $20 to $30 per, assuming logistics costs of $8 or so per transaction at scale. Service itself "near free.")
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@patio11 Japanese culture of "everyone pull together" plus strong social norms of obedience & manners = predictable & inexpensive customers?Thanks. Twitter will use this to make your timeline better. UndoUndo
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