Wife: "It's because we [Japanese housewives] want to be able to trust who does our laundry. That's important! What if they did it wrong?!"
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Both the onboarding flow and the rationalization are things I understand but, oh boy, am I glad I'm in SaaS instead.
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@patio11 Complex onboarding for $25/mo, but there are several ways you could move median LTV above $1k, even before local retention effects. -
@patio11 Also not that complex compared to e.g. new customer experience at the local convenience store. But you get sub revenue & scaling.
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