Most impressive thing was the "categorize your problem" interface which, unlike Google's, directed you to custom-coded self-help tools.
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@patio11 I was impressed with failed login, then call support from number on file and it offered to reset password before the menu
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@patio11 sc2? WoW? -
@fideloper Was just checking to see if Heroes of the Swarm had launched. No time to actually play. - 1 more reply
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@patio11 in terms of responsiveness or tone, or helpfulness? Or everything? -
@mrpatto software built to support CS process mostly, though time to fix was also good - 1 more reply
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@patio11 I'd be willing to bet it's so good because dealing with disgruntled gamers is akin to taking an acid bathThanks. Twitter will use this to make your timeline better. UndoUndo
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