Skip to content
By using Twitter’s services you agree to our Cookies Use. We and our partners operate globally and use cookies, including for analytics, personalisation, and ads.

This is the legacy version of twitter.com. We will be shutting it down on June 1, 2020. Please switch to a supported browser, or disable the extension which masks your browser. You can see a list of supported browsers in our Help Center.

  • Home Home Home, current page.
  • About

Saved searches

  • Remove
  • In this conversation
    Verified accountProtected Tweets @
Suggested users
  • Verified accountProtected Tweets @
  • Verified accountProtected Tweets @
  • Language: English
    • Bahasa Indonesia
    • Bahasa Melayu
    • Català
    • Čeština
    • Dansk
    • Deutsch
    • English UK
    • Español
    • Filipino
    • Français
    • Hrvatski
    • Italiano
    • Magyar
    • Nederlands
    • Norsk
    • Polski
    • Português
    • Română
    • Slovenčina
    • Suomi
    • Svenska
    • Tiếng Việt
    • Türkçe
    • Ελληνικά
    • Български език
    • Русский
    • Српски
    • Українська мова
    • עִבְרִית
    • العربية
    • فارسی
    • मराठी
    • हिन्दी
    • বাংলা
    • ગુજરાતી
    • தமிழ்
    • ಕನ್ನಡ
    • ภาษาไทย
    • 한국어
    • 日本語
    • 简体中文
    • 繁體中文
  • Have an account? Log in
    Have an account?
    · Forgot password?

    New to Twitter?
    Sign up
patio11's profile
Patrick McKenzie
Patrick McKenzie
Patrick McKenzie
@patio11

Tweets

Patrick McKenzie

@patio11

I work for the Internet, at @stripe, mostly on accelerating startups. Opinions here are my own.

東京都 Tokyo
kalzumeus.com
Joined February 2009

Tweets

  • © 2020 Twitter
  • About
  • Help Center
  • Terms
  • Privacy policy
  • Imprint
  • Cookies
  • Ads info
Dismiss
Previous
Next

Go to a person's profile

Saved searches

  • Remove
  • In this conversation
    Verified accountProtected Tweets @
Suggested users
  • Verified accountProtected Tweets @
  • Verified accountProtected Tweets @

Promote this Tweet

Block

  • Tweet with a location

    You can add location information to your Tweets, such as your city or precise location, from the web and via third-party applications. You always have the option to delete your Tweet location history. Learn more

    Your lists

    Create a new list


    Under 100 characters, optional

    Privacy

    Copy link to Tweet

    Embed this Tweet

    Embed this Video

    Add this Tweet to your website by copying the code below. Learn more

    Add this video to your website by copying the code below. Learn more

    Hmm, there was a problem reaching the server.

    By embedding Twitter content in your website or app, you are agreeing to the Twitter Developer Agreement and Developer Policy.

    Preview

    Why you're seeing this ad

    Log in to Twitter

    · Forgot password?
    Don't have an account? Sign up »

    Sign up for Twitter

    Not on Twitter? Sign up, tune into the things you care about, and get updates as they happen.

    Sign up
    Have an account? Log in »

    Two-way (sending and receiving) short codes:

    Country Code For customers of
    United States 40404 (any)
    Canada 21212 (any)
    United Kingdom 86444 Vodafone, Orange, 3, O2
    Brazil 40404 Nextel, TIM
    Haiti 40404 Digicel, Voila
    Ireland 51210 Vodafone, O2
    India 53000 Bharti Airtel, Videocon, Reliance
    Indonesia 89887 AXIS, 3, Telkomsel, Indosat, XL Axiata
    Italy 4880804 Wind
    3424486444 Vodafone
    » See SMS short codes for other countries

    Confirmation

     

    Welcome home!

    This timeline is where you’ll spend most of your time, getting instant updates about what matters to you.

    Tweets not working for you?

    Hover over the profile pic and click the Following button to unfollow any account.

    Say a lot with a little

    When you see a Tweet you love, tap the heart — it lets the person who wrote it know you shared the love.

    Spread the word

    The fastest way to share someone else’s Tweet with your followers is with a Retweet. Tap the icon to send it instantly.

    Join the conversation

    Add your thoughts about any Tweet with a Reply. Find a topic you’re passionate about, and jump right in.

    Learn the latest

    Get instant insight into what people are talking about now.

    Get more of what you love

    Follow more accounts to get instant updates about topics you care about.

    Find what's happening

    See the latest conversations about any topic instantly.

    Never miss a Moment

    Catch up instantly on the best stories happening as they unfold.

    1. Patrick McKenzie‏ @patio11 18 May 2015
      • Report Tweet
      • Report NetzDG Violation

      Alright tweetstorm time on handling email for "folks like us."

      2 replies 4 retweets 6 likes
    2. Patrick McKenzie‏ @patio11 18 May 2015
      • Report Tweet
      • Report NetzDG Violation
      Replying to @patio11

      People profess to be overwhelmed by email. What they're really overwhelmed by is attention split in too many directions, by other people.

      1 reply 21 retweets 27 likes
    3. Patrick McKenzie‏ @patio11 18 May 2015
      • Report Tweet
      • Report NetzDG Violation
      Replying to @patio11

      Two email habits: 1) Check email twice a day. 2) Accept that missing some email is OK. Minimize important ones which hit that w/ process.

      8 replies 9 retweets 11 likes
    4. Patrick McKenzie‏ @patio11 18 May 2015
      • Report Tweet
      • Report NetzDG Violation
      Replying to @patio11

      Email is "worse is better": every business/app/etc uses it to communicate because of interoperability. It just sucks for most messages.

      2 replies 6 retweets 3 likes
    5. Patrick McKenzie‏ @patio11 18 May 2015
      • Report Tweet
      • Report NetzDG Violation
      Replying to @patio11

      For example, email as a general "Archive any data so you will have it later" is begging to be Zapiered into a Googledoc or Dropbox.

      1 reply 1 retweet 6 likes
    6. Patrick McKenzie‏ @patio11 18 May 2015
      • Report Tweet
      • Report NetzDG Violation
      Replying to @patio11

      If you have monitoring or status pings from an app you control, move to weekly. If more than weekly, move to Slack/logs/etc or fix.

      1 reply 2 retweets 5 likes
    7. Patrick McKenzie‏ @patio11 18 May 2015
      • Report Tweet
      • Report NetzDG Violation
      Replying to @patio11

      Use an SMS for things which require an immediate reply. Recognize that this is interruptive and OWN THAT. Send email for things due tomorrow

      3 replies 5 retweets 9 likes
      Patrick McKenzie‏ @patio11 18 May 2015
      • Report Tweet
      • Report NetzDG Violation

      Transition any sort of quick non-intensive question to a Slack chat. Canonical questions: "When is this week's dev meeting?"

      11:24 AM - 18 May 2015
      • 1 Retweet
      • 2 Likes
      • Andrei says: Markus ☢️🐙 Wein Jamie Lawrence
      3 replies 1 retweet 2 likes
        1. New conversation
        2. Patrick McKenzie‏ @patio11 18 May 2015
          • Report Tweet
          • Report NetzDG Violation
          Replying to @patio11

          Forcing any general question to go to channel with many engineers makes it get FAQed faster, saving time versus always emailing Helpful Sam.

          2 replies 2 retweets 5 likes
        3. Patrick McKenzie‏ @patio11 18 May 2015
          • Report Tweet
          • Report NetzDG Violation
          Replying to @patio11

          Train internal and external communicators in desirable email style: times, length, presence of clear next step or required decision.

          1 reply 3 retweets 8 likes
        4. 4 more replies
        1. Kalen Jordan‏ @kalenjordan 18 May 2015
          • Report Tweet
          • Report NetzDG Violation
          Replying to @patio11

          @patio11 I find slack to be much more attention draining than email in general. This week's dev meeting question would be good for email.

          0 replies 0 retweets 0 likes
          Thanks. Twitter will use this to make your timeline better. Undo
          Undo
        1. Kalen Jordan‏ @kalenjordan 18 May 2015
          • Report Tweet
          • Report NetzDG Violation
          Replying to @patio11

          @patio11 No reason why a question about a weekly meeting can't be answered within 24 hours. Unless meeting might be today

          0 replies 0 retweets 0 likes
          Thanks. Twitter will use this to make your timeline better. Undo
          Undo

      Loading seems to be taking a while.

      Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.

        Promoted Tweet

        false

        • © 2020 Twitter
        • About
        • Help Center
        • Terms
        • Privacy policy
        • Imprint
        • Cookies
        • Ads info