@patio11 A while back I think I remember reading a doc you created to standardize customer support for your new hires. You have a link? Thx!
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@patio11@jordangal@doddcaldwell One idea I had on this front was just giving them access to my "sent mail" folder (and Intercom history.) -
@andrewculver@JordanGal@DoddCaldwell Strongly suggest you do the work to digest it. Most people won't. - 1 more reply
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