@sjstrutt In 8 years I've only ever had one super needy customer and I don't know that my responsiveness was a trigger for them.
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@patio11 What CS software are you using for that integration? -
@charliepark Snappy. (https://besnappy.com ) Love it to death. Just started using their webhooks and Close.io API together today too. - 1 more reply
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@patio11 they have a team of people tied to their inbox. -
@peregrine No, that's my CS software hitting a webhook which posts to my Slack channel. When they happen and I'm not busy I squash PDQ. - 1 more reply
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@patio11 Your customers probably love the feeling even more! -
@Mafuba When it works it is so magical that people disbelieve it. "No you're not really the CEO. No CEO emails back in 3 minutes four times" - 1 more reply
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