Many businesses run with mixed ecosystems of formal software (SaaS, installed, bespoke software) and informal software (Excel, Trello, etc).
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Incidentally, this isn't exactly a binary distinction. Certain uses of Excel/Trello/etc approach "formality", but that is... atypical.
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@patio11 The huge number of solutions in the banking industry that run in Excel with VB-macros are a good example of the latter.
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