Five seconds ago I was happy! Couldn't you have just let me stay happy, support ticketing software!? Why do you hate me?!
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I mean since "We'd love to hear what you think of our customer support on this ticket." was clearly a bald-faced lie TELL ME A HAPPY LIE.
End of conversation
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@patio11 why do so many expose closed vs not??? No customer has ever cared about a ticket state. They know if their problem is solved. -
@ianlandsman@patio11 and on top of that, it makes me feel like the point is closing the ticket, not helping me. "WE'RE DONE HERE GOODBYE" - 1 more reply
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@patio11 surely the ONLY time a ticket can be rated is once it's been closed?Thanks. Twitter will use this to make your timeline better. UndoUndo
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@patio11 which app?Thanks. Twitter will use this to make your timeline better. UndoUndo
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