In SaaS, being a "must have" is not enough. You also need to find a perpetual use case or high churn will kill growth.
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@patio11@brennandunn@SeanEllis True, but I can think of exceptions where churn is built-in: http://care.com , StackOverflow careers. -
@rsobers@patio11@brennandunn Would love to understand how churn is built into http://care.com - 2 more replies
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