It has been decades since the US has had "the phone company" but judging by customers' reactions they still feel just as trapped and abused.
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@patio11 It's synonymous with one's ISP nowadays; and it's the same relationship there.
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@patio11 funny because you probably also mean, "I won't be able to give you 5 9's of reliability" -
@jackowayed Also true. There is also no number you can call that gets nice free hold music and the message "Your call is important to us."
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