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patio11's profile
Patrick McKenzie
Patrick McKenzie
Patrick McKenzie
@patio11

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Patrick McKenzie

@patio11

I work for the Internet, at @stripe, mostly on accelerating startups. Opinions here are my own.

東京都 Tokyo
kalzumeus.com
Joined February 2009

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    Patrick McKenzie‏ @patio11 1 Sep 2013
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    HN user: "Good strategy for B2B SaaS: a) start free b) remove free, users transition to paid." Me: "Yay, someone not in the SaaS business."

    10:51 AM - 1 Sep 2013
    • 13 Retweets
    • 20 Likes
    • Jam Sessions Matt Goldman Jesse Jones Stephen Ou Diego Henrique Jeremy Nicoll Jordi Cabot outer bound Shashikant Kore
    7 replies 13 retweets 20 likes
      1. Patrick McKenzie‏ @patio11 1 Sep 2013
        • Report Tweet
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        Replying to @SamuelHulick

        @SamuelHulick Free *plans* have nearly a 0% upgrade rate. (This is distinct from free trials.)

        0 replies 1 retweet 0 likes
        Thanks. Twitter will use this to make your timeline better. Undo
        Undo
      1. New conversation
      2. Hiten Shah‏Verified account @hnshah 1 Sep 2013
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        Replying to @duy_incognito

        @duyhtq @patio11 shoot me an email with context happy to give feedback. hnshah at gmail dot com

        2 replies 0 retweets 1 like
      3. Patrick McKenzie‏ @patio11 1 Sep 2013
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        Replying to @hnshah

        @duyhtq Ditto as strategy generally gets bigger than tweet. Domain is http://kalzumeus.com , email address is my first name. /cc @hnshah

        0 replies 0 retweets 2 likes
      4. End of conversation
      1. New conversation
      2. Patrick McKenzie‏ @patio11 1 Sep 2013
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        Replying to @kishorelive

        @kishorelive People on free plans (as opposed to free trials) upgrade to paid approximately never.

        2 replies 0 retweets 1 like
      3. Dieter Van der Stock‏ @dietervds 1 Sep 2013
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        Replying to @patio11

        @patio11 @kishorelive Can it have decent results when the ‘free’ is actually the beta period? (And no payment processor has been coded yet)

        0 replies 0 retweets 0 likes
      4. End of conversation
      1. New conversation
      2. Deep Gujral‏ @deepgujral 1 Sep 2013
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        Replying to @patio11

        @patio11 @hnshah - In my experience freemium model in b2b / enterprise SaaS has poor conversion rates. examples of this strategy working?

        2 replies 0 retweets 0 likes
      3. Patrick McKenzie‏ @patio11 1 Sep 2013
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        Replying to @deepgujral

        @deepgujral Your experience matches that of @hnshah and I, though many people wish "Give it away and make it up on volume" worked in B2B.

        0 replies 0 retweets 1 like
      4. End of conversation
      1. New conversation
      2. Matthew Lehner‏ @matthewpearse 1 Sep 2013
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        Replying to @patio11

        @patio11 That sounds like a great acquisition strategy for angry emails.

        1 reply 1 retweet 2 likes
      3. Christoph Engelhardt‏ @itengelhardt 5 Sep 2013
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        Replying to @matthewpearse

        @matthewpearse this comment is epic!

        0 replies 0 retweets 0 likes
      4. End of conversation
      1. New conversation
      2. Hiten Shah‏Verified account @hnshah 1 Sep 2013
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        Replying to @patio11

        @patio11 lmao

        2 replies 0 retweets 1 like
      3. Jack Jones‏ @Mafuba 1 Sep 2013
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        Replying to @hnshah

        @hnshah @patio11 could also be a) start free b) remain free, we'll use ads c) ? d) profit

        0 replies 0 retweets 0 likes
      4. End of conversation

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